Returns & Exchanges
At Bronx, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our goal is to ensure your shopping experience is as seamless and stylish as our collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original Bronx packaging, ensuring all tags are attached and the packing slip is included inside.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.